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Conditions of Use

General business conditions

Reference to Remote Sale Right: 

Guarantee conditions

Purchased goods are subject to legal warranty obligations.


Information in the connection with distance contracts in accordance with § 312c sec.  1 BGB in connection with the right ordinance after articles 240 of the introduction law to the middle class code, the BGB InfoV § 1 (information duties after middle class code) 

As obligated by law, Claudia Herold, operator,  informs the consumer as follows: 

1. Entrepreneur is: 

Claudia Herold
Johann-Sebastian-Bach-Str. 15
93133 Burglengenfeld

2: The Entrepreneur is not registered in the trade index.

3: The consumer concludes a purchase contract as an remote sales contract with Claudia Herold, operator.

4: The operator provides detailed information on offered goods on her website.  The operator indicates,  offers represented on the Internet and/or in Printmedien are non-binding requests to order goods on , unless, the obligation is determined for the selected Internet market place. The actual contract comes into effect in writing per fax, postal service, e-mail, by telephone or after specific option at the remote sale contract mediating Internet market place, e.g. by offering the highest bid , the  desired goods may be ordered at  The operator sees herein an offer to the conclusion of a purchase contract.  The operator accepts the offer at the latest with sending the ordered goods or an acceptance explanation. 

5: The operator indicates the prices in Euro, including the legal value-added tax, at the time the contract takes effect.  The prices can be taken from individual Internet offers. 

6: Additional costs for carriers, packaging and insurance vary according to product offering and distance and are expelled separately in the offers. 

7: The bought goods will be send out to the shipping address after payment of the purchase price, including  value-added tax and the additional costs for carrier, packaging and insurance.

8: After the legal regulations in §§ 355 to 359  consumers in the sense of § 13 BGB in the commercial traffic with  have the right to withdraw.  Hereon the operator instructs the consumer with the separate revocation instruction in connection with these references. 

9: The cost for telecommunication for indicated phone numbers will not go beyond the regular rates,  no additional charges apply.   For mobile phone or conventional phone rates consumers will have to contact their Phone Providers.

10: Copyrights to Print Designs, Release from Liability

(1) If the Customer provides his/her own motif or otherwise influences the product (personalisation of text), the Customer assures that the text and motif are not subject to any rights held by third parties. In such case the cost of any breaches of copyright, personal rights or rights to the use of a name will be borne solely by the Customer. The Customer also assures that by personalising the product he is also not breaching any other rights held by third parties.

(2) The customer releases from all demands and claims which are made due to the infringement of such third-party rights, as far as the customer is responsible for the breach of duty. The customer shall reimburse for all defense costs and other damages resulting from any such action.

Right of revocation

You may declare the revocation of your contractual statement in text form (e.g. letter, email) or by returning the merchandise within a period of  30 days. The revocation does not have to contain any grounds. We will forward this revocation instruction to you again in text form. The revocation period commences the day following the receipt of merchandise and this revocation instruction in text form. The time-limit shall be deemed to be observed by the timely dispatch of the declaration of revocation or the return shipment.

The revocation is to be addressed to:

Claudia Herold
Johann-Sebastian-Bach-Str. 15
93133 Burglengenfeld
Tel. 00 49 - 94 71 / 60 78 13
Fax 00 49 - 94 71 / 60 78 14

Email: info(at)

The right of revocation does not apply on contracts for the supply of goods produced according to customer specifications or clearly tailored to personal needs or which, by reason of their quality, are not suitable for return or may spoil quickly or whose expiration date would be exceeded, or for the delivery of audio or video recordings or of software where the seal on the data carriers has been broken by the consumer, or for the delivery of newspapers, periodicals and magazines.

Consequences of revocation

In case of a valid revocation, all mutually received performances as well as emoluments taken (e.g. interest), if applicable, are to be restituted by either side. If you are unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then you have to insofar compensate for its value where applicable. This does not apply if the deterioration is exclusively due to examining the merchandise – as for instance in a retail store – or putting the merchandise to its intended use. Things that can be shipped by parcel are to be returned on our risk. Things that cannot be shipped by parcel will be picked up. You are obliged to bear the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered, and if the price of the merchandise to be sent back does not exceed an amount of forty euros or if, where the price is higher, you have at the date of the revocation not yet rendered consideration or given a part payment. In all other cases, the return shipment for you is free of charge. All reimbursement obligations must be fulfilled within 30 days of the declaration of revocation.

End of revocation instruction



Please note some of the original german text does not translate accurately into english.